Dendro Technologies Accessibility Policy

Introduction: Dendro Technologies is dedicated to ensuring digital accessibility for individuals with disabilities. We are committed to continually enhancing the user experience for all individuals by adhering to pertinent accessibility standards.

Accessibility Standards: Dendro Technologies is steadfast in ensuring the accessibility of its digital content, adhering to WCAG 2.1 Level AA standards. We are dedicated to continually enhancing the user experience for all individuals.

Scope: This accessibility policy applies to all digital content produced or managed by Dendro Technologies, Inc.

Alternative Text: Accompanying all images are alternative text attributes, providing descriptions of image content for users with assistive technologies.

Keyboard Navigation: Our website is navigable using keyboard shortcuts, ensuring seamless access for individuals unable to utilize a mouse.

Readable Fonts: Clear and easily readable fonts are employed throughout our website, enhancing accessibility for individuals with visual impairments.

Color Contrast: Text and images maintain sufficient color contrast, facilitating readability for users with low vision or color deficiencies.

Resizable Text: Users can adjust text sizes to accommodate their preferences, addressing the needs of individuals with visual impairments.

Accessible Forms: Forms feature comprehensive labels and instructions, simplifying completion for users reliant on assistive technologies.

Ongoing Efforts: We are committed to continuous improvement and strive to achieve full accessibility of all aspects of our products. Should you encounter any accessibility barriers or have suggestions for improvement, please contact us at support@calmigo.com.

Accessibility Integration in Product Lifecycle: Accessibility considerations are seamlessly integrated into every phase of our product lifecycle, including development, design, and testing.

Accessibility Issue Handling: Accessibility issues reported by users and customers are handled according to the following steps:

  • Reporting: Any accessibility defects reported by customers or identified within the product are added to the company's internal bug reporting system and are marked as an "accessibility-related" bug.
  • Resolution and time frame: The timeline for resolving these bugs is determined based on their severity and frequency of occurrence.
  • Communication with Users/Customers: The support team contacts the user or customer to inform them of the proposed solution and the planned course of action.

 

Accessibility Assistance: We are constantly working to improve the accessibility of our website and app and we welcome feedback from our users. For assistance or inquiries regarding the accessibility features of our website, please reach out to us at support@calmigo.com

Accessibility Training: Dendro Technologies recognizes the importance of fostering a culture of accessibility within our workforce. To this end, we provide accessibility training for our development and product teams. This training equips them with the necessary skills and knowledge to design, develop, and maintain digital content that adheres to accessibility standards, including WCAG 2.1 Level AA.

Date of Last Revision: This accessibility policy was last updated on April 2024

 

 

Â